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AHGA
Congressional Testimony on the Changing
Real Estate Market



Statement Of
The American Homeowners Grassroots Alliance


Submitted to the
Subcommittee on Housing and Community Opportunity


Holding hearings on
The Changing Real Estate Market


July 25, 2006



www.AmericanHomeowners.org
 



The American Homeowners Grassroots Alliance commends the Financial Services Committee and the Subcommittee on Housing and Community Opportunity for holding this hearing on “The Changing Real Estate Market”. Real estate industry lobbying and the conflicts presented by self-regulation are denying homeowners the opportunity to save billions of dollars each year through the use of innovative new brokerage tools and methods. This hearing will document the problems and enable the Committee to begin to explore and potentially address the problems.

Many members of Congress own homes in the metropolitan Washington DC area, where median home prices exceed $500,000. They and other homeowners in Virginia, Maryland and DC are fortunate because none of these jurisdictions have enacted laws or promulgated regulations that restrict home sellers from using very inexpensive flat fee real estate brokers that will place their home for sale in the real estate exchanges for a much lower fee. By “exchange” we include the Multiple Listings Services, which are collectively managed central systems for a home seller’s broker to distribute a home listing to other brokers in order to find a buyer. These systems include both the traditional business to business MLS functions and the more recent business-to-consumer functions, the latter reflected in a network of thousands of brokers’ consumer-facing websites as well as the National Association of Realtors’ www.Realtor.com.

This network, which has evolved into an Internet-based business-to-consumer public utility, is now used by over 70% of home buyers in their home search process! Buyers in the metropolitan DC area have the option of listing their home with a flat fee broker for as little as $200 (of course for that low price the home seller must hold their own open houses and do the other work attendant to selling their home), versus paying the typical 6% commission for full service brokerage services, which would amount to $30,000 on a $500,000 home.

With listed homes in the area often receiving multiple offers in the first several weeks of listing until late last year, it is no wonder that more metropolitan DC home sellers are using this alternative. It is working well here and in other states where this alternative is not restricted – we haven’t received complaints from home buyers or sellers using this cost-saving tool. We are unaware of either other consumer organizations or government agencies receiving any complaints from home buyers or home sellers.

Home buyers and sellers in some other states aren’t nearly so lucky. There laws and regulations force home sellers to pay for real estate services they neither want nor need, and prohibit consumers from receiving real estate commission rebates. All of us owe a great amount of thanks to the Department of Justice for its lawsuit against the National Association of Realtors to prevent the adoption of their anticompetitive industry regulations that would further limit the benefit and use of the tools of technology in real estate. The proposed NAR rules would hasten the consolidation of real estate brokerages in the U.S. and are adverse to the best interests of the many small and independent real estate brokers who for years have been both the heart of NAR and pillars in their communities. We also owe a great amount of thanks to the Department of Justice and the Federal Trade Commission for their joint efforts to stop state legislative and regulatory initiatives by state real estate associations that have the effect of denying cost saving alternatives to the very same consumers to whom the brokers owe both their livelihood and their fiduciary duty.

Despite the best efforts of the DOJ, the FTC, and consumer advocates, the powerful real estate lobby has them outgunned. Some brokers put their self interest ahead of their clients’ interest and principles of free trade to push for laws that limit competition.

Moreover, the state real estate commissions and boards appear to be dominated by active traditional full-service real estate brokers with conflicts of interest. We believe that most of the minimum-service and antirebate regulations come at the behest of the state real estate associations. Upon learning from DoJ and FTC that such regulations would violate antitrust laws and lead to action by those federal agencies, those same state real estate associations turned their regulatory proposals into state legislation to try to escape antitrust enforcement.

These practices have been uniformly condemned by the media, including the Wall Street Journal and many of the nation’s most prestigious newspapers, magazines, TV shows and many, many others. There is clearly a need for Congress to act.

With home equity now one of the largest forms of consumer savings, large amounts of money are at stake for homeowners. In fact American consumers pay more for real estate brokerage services than consumers of any other comparable country. U.S. real estate brokerage fees in real dollars have increased in recent years as housing prices have soared while average commission rates have moved only a tiny fraction of a percent downward. By contrast the Internet has substantially reduced brokerage costs in other industries. With homeowners doing more of the home search work themselves, the real estate agents’ work load is reduced, and therefore traditional commissions should be declining, not increasing. And if the dramatic cost savings of the flat fee business model were not limited by real estate industry lobbying efforts, commissions would be dropping even further. Clearly the evidence suggests the market is broken.

All of the problems you will hear about are the result of an overarching reality that we hope this committee will address: the real estate marketplace is self-regulated and currently there is currently no participant in the process looking out for consumers’ interests. While broker licensing is managed by state law, the brokerage markets – the Multiple Listings Services (MLSs) -- are self-regulated and have been used to disadvantage both consumers and innovators. Essentially, the national trade association for real estate brokers – the National Association of Realtors (NAR) – is appropriately carrying out its mission to protect the interests of brokers. In so doing it is ignoring the interests of its clients. Indeed it would not be reasonable to expect otherwise, anymore than you could expect one law firm to effectively represent opposing parties in a lawsuit seeking financial damages or expect one real estate broker to effectively represent both the buyer and seller of the same home.

The self-interest of brokers is often contrary to the best interest of their fiduciaries, and the record is clear that the best interest of consumers has not been a consideration of NAR or many of the state real estate associations in their regulation of the industry’s business processes. Indeed, they do not consult with stakeholder consumer organizations and some of them take offense at the suggestion that consumers should have any role at all in the process. It is therefore important that Congress examine this area and take action to assure that consumer interests are represented in the management the real estate exchanges.

Markets can generally self-police if innovators are able to enter and compete. A fairly run MLS system is essential to enable innovators to compete. Policymakers must be very concerned when competitors can join together to impair innovation. This is what is so troubling in real estate brokerage. Recent enforcement actions by the Dept. of Justice and the Federal Trade Commission strongly suggest the ability of innovators to compete on service and price is being impaired.

On behalf of the nations’ homeowners – and more importantly, on behalf of families who aspire to homeownership – we call upon this Committee and Congress to take concrete actions based on the input from this and earlier hearings. Options include additional studies on the subject in support of legislation to address the problems, legislation outlawing specific types of anticompetitive state legislation or industry regulations; the creation of a federal “Real Estate Commission” that would oversee the regulatory activities of NAR and the state associations (much as the SEC oversees the activities of NASD and the stock exchanges); and providing additional powers and resources to the Department of Justice and the Federal Trade Commission that would be dedicated to this effort. We also believe that there are other problem areas in real estate services – such as dual agency – that deserve a separate set of hearings and separate solutions.

The American Homeowners Grassroots Alliance (AHGA) is a consumer advocacy organization serving the nations 75 million homeowners. More about AHGA is at www.AmericanHomeowners.org

 
 

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