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NAR president sponsored limited-service law in Utah

Association still has no formal stance on minimum-service debate

Friday, May 06, 2005

By Glenn Roberts Jr.
Inman News

Two months after taking over as president of the National Association of Realtors, Al Mansell – also a state senator in Utah – sponsored legislation that would mandate the minimum level of services that brokers must provide consumers under written contract.

The law, Senate Bill 56, which was introduced Jan. 26 and signed by the state's governor March 18, took effect on Monday. The legislation is similar to an Illinois law that passed last year, and several more states are also considering similar legislation.

The Utah law requires brokers to at least accept offers and counteroffers on for-sale properties when working under contract with clients, which would prevent brokers from offering listing-only services in this scenario.
Some other states have pursued more restrictive measures that would eliminate some limited-service business models. Efforts in Texas and Oklahoma have come under fire by the U.S. Justice Department's Antitrust Division, which has charged that the proposals are anticompetitive, opening up a nationwide debate.
Though Mansell has clearly endorsed the Utah proposal through his sponsorship of the legislation, the National Association of Realtors has not formally announced any position on whether it supports such legislative efforts, and maintains that individual members are welcome to their own opinions.

"Many of our members have different roles at different levels and have personal opinions on different things," said Steve Cook, a spokesperson for the national association. "(The association) has no policy on minimum-service, per se. It doesn't mean that it may not at some point – but at this point it doesn't," he added. Also, Cook said the national association doesn't keep tabs on how many states have passed or are considering legislation that relates to minimum-service requirements for real estate brokers.

While the association has not formally endorsed minimum-service laws and rule changes, it has offered some legal advice.

The U.S. Justice Department and Federal Trade Commission have in the past month issued statements in opposition to a proposed rule in Texas and a proposed law in Oklahoma, charging that those proposals are anti-consumer and anti-competitive. The agencies have refused to disclose whether they are planning similar actions in other states.

State Realtor associations, meanwhile, have responded aggressively to the federal intervention, criticizing the federal government for stepping in on state issues and charging that the Justice Department is biased and uninformed.

The National Association of Realtors on April 22 issued a statement to all state Realtor association executives to advise about the jurisdiction of the federal agencies on such matters.

The memorandum, prepared by Laurie Janik, the association's general counsel, states that "statutes enacted by a state Legislature are exempt from scrutiny under the federal antitrust laws. Thus, the DOJ and FTC can urge a state Legislature not to enact a specific law. However, once the law is enacted, neither the DOJ nor the FTC can successfully challenge that law." Also, while the DOJ and FTC "are free to ask the Legislature not to enact legislation that specifies what duties a real estate licensee must provide under state law, it is up to each state Legislature to decide whether it agrees with the antitrust agencies.

"If a Legislature sees fit to enact legislation requiring licensees to satisfy certain duties or perform specified services, that legislation is immune from scrutiny under the federal antitrust laws," Janik also said.

State Realtor associations have promoted such rule and law changes, referring to them as pro-consumer measures that can protect consumers from situations in which they are not adequately represented by a real estate professional. Also, limited-service companies – such as those that simply list the property in a multiple-listing service and provide no other services – can put pressure on those agents who represent buyers, as a home seller who receives only listing services may look to the buyer's agent to help close the home-sale transaction, supporters also say.

But opponents have said there aren't many complaints against those companies that offer limited real estate services. Also, they argue that such measures are anti-consumer and anti-competitive, as they can limit the range of real estate business models available to consumers.

Chris Nye, broker and founder of MLS4Owners.com, a real estate advertising company that offers flat-fee property listings in Washington, said he has followed the minimum-service legislative and regulatory proposals in several states, and he believes such laws can limit consumer choice. Nye said he believes that the legislative movement in several states is far from a coincidence. "I find it very, very curious that it's been like a snowball effect – with one state after another (proposing laws). There is a systematic approach to this and it's creeping across the country."

The Utah law provides that brokers who enter into a written agreement with prospective property buyers or sellers must "accept delivery of and present to the client offers and counteroffers to buy, lease or exchange the client's property;" assist clients in developing, communicating and presenting offers, counteroffers and notices; and answer any question the client has concerning an offer, counteroffer, notice and contingency.
The law will help to ensure that consumers' interests are protected in real estate transactions, said Christopher Kyler, CEO for the Utah Association of Realtors, which supported the bill. Kyler said the association's legislative committee reviewed the legislation, along with a group of brokers representing various business models.

The association began to review the minimum-service legislation in January, he said. "We invited additional brokers who were engaged in various levels of service and various business models to make sure that the bill would do no harm to any of their models either." Kyler said Utah's legislation is less restrictive than legislation in other states, as the minimum-service standards apply only to those companies who enter into a written agreement with their clients.

Mansell's sponsorship of the legislation "certainly doesn't hurt," Kyler said of the bill's successful passage. "It's a great asset to the state to have that depth of understanding." He added, though, "No bill ever passes unanimously on behalf of the sponsor alone. The Legislature itself clearly saw the merit (of the bill)." The bill passed with a 29-0 vote in the Senate, and passed 68-7 in the House.



 
 

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