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Better Business Bureaus (BBBs) are non-profit organizations
supported primarily by local business members. The focus of BBB
activities is to promote an ethical marketplace by encouraging
honest advertising and selling practices, and by providing
alternative dispute resolution. BBBs offer a variety of consumer
services. For example, they provide consumer education materials;
answer consumer questions; provide information about a company,
particularly whether or not there are unanswered or unsettled
complaints or other marketplace problems; help resolve
buyer/seller complaints against a company, including mediation
and arbitration services; and provide information about charities
and other organizations that are seeking public donations.
BBBs usually request that a complaint be submitted in writing so
that an accurate record exists of the dispute. The BBB will then
take up the complaint with the company involved. If the complaint
cannot be satisfactorily solved through communication with the
business, a BBB may offer an alternative dispute settlement
process, such as mediation or arbitration. BBBs do not
judge or rate individual products or brands, handle complaints
concerning the price of goods or services, handle
employer/employee wage disputes or give legal advice.
If you need help with a consumer question or complaint, call your local
BBB to ask about its services. Or you can go on-line to acquire
information about the BBB through the Internet, located at
http://www.bbb.org. The BBB World Wide Web server features
consumer fraud and scam alerts and provides information about BBB
programs, services and locations.
The Council of Better Business Bureaus, the umbrella organization for the BBBs, also
provides programs and publications for consumers. The Council can
assist with complaints about the truthfulness and accuracy of
national advertising claims, including children's advertising;
provide reports on national soliciting charities; and help to
settle disputes with automobile manufacturers through the BBB
AUTO LINE program.
In addition to the BBBs listed below,
there are 16 BBBs in Canada. The Council of Better Business
Bureaus can give you the addresses for Bureaus in Canada.
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Arlington, VA 22203
7032760100
Bureaus:
Alabama
1210 South 20th Street (352555268)
P.O. Box 55268
Birmingham, AL 35205
2055582222
1528 Peachtree Lane, Suite 1
Cullman, AL 35057
2057370539
118 Woodburn
Dothan, AL 36301
3347940492
102 Court Street, Suite 512
Florence, AL 35620
Toll free: 8002391642
107 Lincoln Street, N.E.
P.O. Box 383
Huntsville, AL 35804
2055331640
100 North Royal Street
Mobile, AL 366023295
3344335494
60 Commerce Street, Suite 806
Montgomery, AL 361043559
3342625606
Alaska
2805 Bering Street, Suite 5
Anchorage, AK 995033819
9075620704
P.O. Box 74675
Fairbanks, AK 99707
9074510222
Arizona
4428 North 12th Street
Phoenix, AZ 850144585
9002255222 ($.95/min.)
6022403473 (flat fee of $3.80)
3620 North 1st Avenue, Suite 136
Tucson, AZ 85719
5208885353
Arkansas
1415 South University
Little Rock, AR 722042605
5016647274
California
705 18th Street
Bakersfield, CA 93301
8053222074
290 N. 10th Street, Suite 206
Colton, CA 923243052
9002255222 ($.95/min.)
6101 Ball Road, Suite 309
Cypress, CA 906303966
9002255222 ($.95/min.)
2519 West Shaw, #106
Fresno, CA 93711
2092228111
3727 West Sixth Street, Suite 607
Los Angeles, CA 90020
9002255222 ($.95/min.)
510 16th Street, Suite 550
Oakland, CA 946121584
5102381000
400 S Street
Sacramento, CA 958146997
9164436843
5050 Murphy Canyon, Suite 110
San Diego, CA 92123
6194962131
1530 Meridian, Suite 110
San Jose, CA 95125
4084453000
400 South El Camino Real, Suite 350
San Mateo, CA 944021706
4156961240
213 Santa Barbara Street
Santa Barbara, CA 93102
8059638657
11 S. San Joaquin Street
Stockton, CA 952023202
2099484880
Colorado
3622 North El Paso (809335454)
P.O. Box 7970
Colorado Springs, CO 809337970
7196361155
1780 South Bellaire, Suite 700
Denver, CO 802224350
3037582100
1730 South College Avenue, Suite 303
Fort Collins, CO 805251073
9074841348
3707782809 (Cheyenne)
119 West 6th Street, Suite 203
Pueblo, CO 810033119
7195426464
Connecticut
Parkside Building
821 North Main Street Ext.
Wallingford, CT 064922420
2032692700
Delaware
2055 Limestone Road, Suite 200
Wilmington, DE 198085532
3029969200
District of Columbia
1012 14th Street, N.W.
9th Floor
Washington, DC 200053410
2023938000
Florida
5830 142nd Avenue North
Suite B (34620)
P.O. Box 7950
Clearwater, FL 346187950
8138425459 (Pasco City)
8135355522 (Pinellas County)
8138541154 (Hills, Tampa)
8139570093(Sarasota, Manatee)
Toll free: 8005251447 (Hernando)
2710 Swamp Cabbage Court
Fort Myers, FL 339019333
9002255222 ($.95/min.)
7820 Arlington Expressway, #147
Jacksonville, FL 32211
9047212288
16291 N.W. 57th Avenue
Miami, FL 330146709
9002255222 ($.95/min.)
4900 Bayou Blvd., Suite 112
Pensacola, FL 325971511
9044940222
1950 Port St. Lucie Blvd., Suite 211
Port St. Lucie, FL 349525579
4073372083
580 Village Blvd., Suite 340
West Palm Beach, FL 33409
5616862200
1011 North Wymore Road, Suite 204
Winter Park, FL 327891736
4076213300
Georgia
204 North Jackson
Albany, GA 317063241
9128830744
100 Edgewood Avenue, Suite 1012
Atlanta, GA 303033075
4046884910
301 7th Street
P.O. Box 2085
Augusta, GA 309032085
7067221574
208 13th Street
P.O. Box 2587 (319022587)
Columbus, GA 319012137
7063240712
301 Mulberry Street, Suite 102
Macon, GA 31201
9127427999
6606 Abercorn Street, Suite 108C
Savannah, GA 314055817
9123547521
Hawaii
1600 Kapiolani Blvd.
Suite 201
Honolulu, HI 968143801
8089415222
Idaho
1333 West Jefferson
Boise, ID 837025320
2083424649
1575 South Blvd.
Idaho Falls, ID 834045926
2085239754
Illinois
330 North Wabash
Chicago, IL 60611
9002255222 ($.95/min.)
3024 West Lake
Peoria, IL 616153770
3096883741
810 East State Street, 3rd Floor
Rockford, IL 611041001
9002255222 ($.95/min.)
Indiana
722 West Bristol Street
Suite H2 (465142988)
P.O. Box 405
Elkhart, IN 465150405
2192628996
4004 Morgan Avenue
Suite 201
Evansville, IN 477152265
8124730202
1203 Webster Street
Fort Wayne, IN 468023493
2194234433
4189 Cleveland Street
Gary, IN 46408
2199801511
2197698053
22 E. Washington St., Suite 200
Indianapolis, IN 462043584
3174882222
207 Dixie Way North, Suite 130
South Bend, IN 466373360
2192779121
Iowa
852 Middle Road, Suite 290
Bettendorf, IA 527224100
3193556344
505 5th Avenue, Suite 615
Des Moines, IA 503092375
5152438137
505 6th Street, Suite 417
Sioux City, IA 51101
7122524501
Kansas
501 Southeast Jefferson, Suite 24
Topeka, KS 666071190
9132320454
328 Laura
P.O. Box 117071190
Wichita, KS 67211
3162633146
Kentucky
410 West Vine Street, Suite 280
Lexington, KY 405071616
6062591008
844 South Fourth Street
Louisville, KY 402032186
5025836546
Louisiana
1605 Murray Street, Suite 117
Alexandria, LA 713016875
3184734494
2055 Wooddale Blvd.
Baton Rouge, LA 708061546
5049263010
3038 Park NE, Suite 204
Houma, LA 703606354
5048683456
100 Huggins Road (70506)
P.O. Box 30297
Lafayette, LA 705930297
3189813497
3941L Ryan Street 70605)
P.O. Box 7314
Lake Charles, LA 706067314
3184786253
141 Desiard Street, Suite 808
Monroe, LA 712017380
3183874600
1539 Jackson Avenue, Suite 400
New Orleans, LA 701305843
5045816222
3612 Youree Drive
Shreveport, LA 711052122
3188616417
Maine
Serving Eastern Massachusetts, Maine & Vermont
235 West Central Street, Suite 1
Natick, MA 01760-3767
508-652-4800
Maryland
2100 Huntingdon Avenue
Baltimore, MD 212113215
9002255222 ($.95/min.)
Massachusetts
Serving Eastern Massachusetts, Maine & Vermont
235 West Central Street, Suite 1
Natick, MA 01760-3767
508-652-4800
20 Park Plaza, Suite 820
Boston, MA 021164344
6174269000
293 Bridge Street, Suite 320
Springfield, MA 011031402
4137343114
32 Franklin Street (016081900)
P.O. Box 16555
Worchester, MA 016081900
5087552548
Michigan
40 Pearl, N.W., Suite 354
Grand Rapids, MI 49503
6167748236
30555 Southfield Road
Suite 200
Southfield, MI 480767751
8106449100
Minnesota
2706 Gannon Road
St. Paul, MN 551162600
6126991111
Mississippi
4500 155 N. Suite 287 (39211)
P.O. Box 12745
Jackson, MS 392362745
6019878282
Missouri
306 E. 12th Street, Suite 1024
Kansas City, MO 641062418
8164217800
12 Sunnen Drive, Suite 121
St. Louis, MO 63143
3146453300
205 Park Central East, Suite 509
Springfield, MO 658061326
4178624222
Nebraska
3633 O Street, Suite 1
Lincoln, NE 685101670
4024768855
2237 North 91st Court
Omaha, NE 681346022
4023917612
Nevada
1022 East Sahara Avenue
Las Vegas, NV 891041515
7027356900
991 Bible Way (89502)
P.O. Box 21269
Reno, NV 895151269
7023220657
New Hampshire
410 South Main Street
Suite 3
Concord, NH 033013483
6032241991
New Jersey
400 Lanidex Plaza
Parsippany, NJ
070542797
2015811313
1721 Route 37, East
Toms River, NJ 087538239
9082705577
1700 Whitehorse-Hamilton Square
Suite D5
Trenton, NJ 086903596
6095880808
16 Maple Avenue
P.O. Box 303
Westmont, NJ 081080303
6098548467
New Mexico
2625 Pennsylvania, NE
Suite 2050
Albuquerque, NM 871103657
5058840500
308 North Locke
Farmington, NM 874015855
5053266501
201 N. Church, Suite 330
Las Cruces, NM 880013548
5055243130
New York
346 Delaware Avenue
Buffalo, NY 142021899
9002255222 ($.95/min.)
266 Main Street
Farmingdale, NY 117352618
9002255222 ($.95/min.)
257 Park Avenue, South
New York, NY 100107384
9002255222 ($.95/min.)
847 James Street, Suite 200
Syracuse, NY 132022552
900225522 ($.95/min.)
30 Glenn Street
White Plains, NY 106033213
9002255222 ($.95/min.)
North Carolina
1200 BB&T Building
Asheville, NC 288013418
7042532392
5200 Park Road, Suite 202
Charlotte, NC 282093650
7045270012
3608 West Friendly Avenue
Greensboro, NC 274104895
9108524240
3125 Poplarwood Court
Suite 308
Raleigh, NC 276041080
9198729240
Eden Place
8366 Drena Drive (28673)
P.O. Box 69
Sherrils Ford, NC 286730069
7044785622
500 West 5th Street, Suite 202
Winston-Salem, NC 271012728
9107258384
Ohio
222 W. Market Street
Akron, OH 443032111
3302534590
1434 Cleveland Avenue, N.W. (44703)
P.O. Box 8017
Canton, OH 447118017
3304549401
898 Walnut Street
Cincinnati, OH 452022097
5134213015
2217 East 9th Street, Suite 200
Cleveland, OH 441151299
2162417678
1335 Dublin Street, #30A
Columbus, OH 432151000
6144866336
40 West Fourth Street, Suite 1250
Dayton, OH 454021828
5132225825
112 North West High Street (45801)
P.O. Box 269
Lima, OH 458020269
4192237010
425 Jefferson Avenue, Suite 909
Toledo, OH 436041055
4192416276
600 Mahoning Bank Building
P.O. Box 1495
Youngstown, OH 445011495
3307443111
Oklahoma
17 South Dewey
Oklahoma City, OK 731022400
4052396081
6711 South Yale, Suite 230
Tulsa, OK 741363327
9184921266
Oregon
333 SW Fifth Avenue, Suite 300
Portland, OR 97204
5032263981
Pennsylvania
528 North New Street
Bethlehem, PA 180185789
6108668780
29 E. King Street, Suite 322
Lancaster, PA 176022852
9002255222 ($.95/min.)
1930 Chestnut Street
P.O. Box 2297
Philadelphia, PA 191030297
9002255222 ($.95/min.)
300 6th Avenue, Suite 100UL
Pittsburgh, PA 152222511
4124562700
129 N. Washington Avenue (185032204)
P.O. Box 993
Scranton, PA 185010993
7173429129
Puerto Rico
1608 Bori Street (009276100)
San Juan, PR 009276100
8097565400
Rhode Island
120 Lavan Street
Warwick, RI 028871071
4017851212
South Carolina
2330 Devine Street (29205)
P.O. Box 8326
Columbia, SC 292028326
8032542525
307B Falls Street
Greenville, SC 296012829
8032425052
1601 North Oak Street
Suite 101
Myrtle Beach, SC 295771601
8036266881
Tennessee
P.O. Box 1178 TCA
Blountville, TN 376171178
4233256616
1010 Market Street, Suite 200
Chattanooga, TN 374022614
4232666144
2633 Kingston Pike, Suite 2 (37919)
P.O. Box 10327
Knoxville, TN 379390327
4235222552
6525 Quall Hollow, Suite 410 (38120)
P.O. Box 17036
Memphis, TN 381780036
9017591300
414 Union Street, Suite 1830
Nashville, TN 372191778
6152424BBB
Texas
3300 S. 14th Street, Suite 307
Abilene, TX 796055052
9156911533
1000 South Polk (791013408)
P.O. Box 1905
Amarillo, TX 791051905
8063796222
2101 So. IH35, Suite 302
Austin, TX 787413854
5124452911
476 Oakland Avenue (777012011)
P.O. Box 2988
Beaumont, TX 777042988
4098355348
4346 Carter Creek Parkway
Bryan, TX 778024413
4092602222
216 Park Avenue
Corpus Christi, TX 78401
5128874949
2001 Bryan Street, Suite 850
Dallas, TX 752013093
9002255222 ($95/min.)
State National Plaza, Suite 1101
El Paso, TX 79901
9155770191
1612 Summit Avenue, Suite 260
Fort Worth, TX 761025978
8173327585
5225 Katz Freeway, Suite 500
Houston, TX 77007
9002255222 ($.95/min.))
916 Main Street, Suite 800
Lubbock, TX 794013910
8067630459
10100 County Road, 118 West
P.O. Box 60206
Midland, TX 797110206
9155631880
3121 Executive Drive (76904)
P.O. Box 3366
San Angelo, TX 769023366
9159492986
1800 Northeast Loop 410
Suite 400
San Antonio, TX 782175296
2108289441
3600 Old Bullard Road, #103A(75701)
P.O. Box 6652
Tyler, TX 757116652
9035815704
6801 Sanger Avenue, Suite 125 (76710)
P.O. Box 7203
Waco, TX 767147203
8177727530
609 International Blvd. (78596)
P.O. Box 69
Weslaco, TX 785990069
2109683678
4245 Kemp Blvd., Suite 900
Wichita Falls, TX 763082830
8176911172
Utah
1588 South Main Street
Salt Lake City, UT 841155382
8014874656
Vermont
Serving Eastern Massachusetts, Maine & Vermont
235 West Central Street, Suite 1
Natick, MA 01760-3767
508-652-4800
Virginia
11903 Main Street
Fredericksburg, VA 22408
5403739872
3608 Tidewater Drive
Norfolk, VA 235091499
8046275651
701 East Franklin, Suite 712
Richmond, VA 232192332
8046480016
31 West Campbell Avenue
Roanoke, VA 240111301
5403423455
Washington
1401 N. Union, #105
Kennewick, WA 993363819
5097830892
4800 South 188th Sreet, Suite 222 (98188)
P.O. Box 68926
Sea Tac, WA 981680926
9002255222 ($4 call)
East 123 Indiana, Suite 106
Spokane, WA 992072356
5093282100
32 North 3rd Street, Suite 410
P.O. Box 1584
Yakima, WA 98901
5092481326
Wisconsin
740 North Plankinton Avenue
Milwaukee, WI 532032478
4142731600
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